Help

  How to Order

  1. Go to Checkout 2. Sign In or Create an Account
 
  3. Choose a Shipping Address 4. Choose Shipping Method
 
  5. Payment Method 6. Create Password (New Customers)
 
  7. Review and Submit 8. Track Your Order
 
 
1. Go to Checkout
Review the items in your shopping cart. If you don't want to purchase a particular item right away, click "Remove" next to the item. The item will be remove from your current shopping cart. When you're ready to place an order for everything in "Your Cart," click "Go to Checkout." You will be taken to the Begin Checkout page.
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2. Sign In or Create an Account

If you have purchased from swmetal.com before, enter your username and password in the fields on the right side of the page and click "Login."

If this is your first purchase from swmetal.com click the "Register" button on the left side of the page. You will then be asked to create an account.

 
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3. Choose a Shipping Address
Tell us where you would like us to ship your order. If you are entering a new address for an APO or FPO shipment, pay special attention to the instructions on the right.
 
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4. Choose Shipping Method
Consider how quickly you would like to receive your order, and choose a shipping method. If any of your items are gifts, make sure to check the "Is this a gift?" checkbox at the bottom of the page.
 
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5. Payment Method

Our preferred methods of payment are:

  • Visa, MasterCard, American Express and Discover. cards, issued by U.S. banks only*

* We also accept debit cards (also called check cards, ATM cards or banking cards) but only those with a Visa or MasterCard logo on the front.

For larger orders from corporations, please see information on paying by purchase order or wire transfer.

We're sorry, but at this time we do not accept checks, money orders or credit cards issued by foreign (non-U.S.) banks. Please do not send cash.

 
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6. Create Password (New Customers)
Create a password for your account so that in the future you can use the same shipping address and method of payment you provided for a previous order. Write down your password so that you have it the next time you place an order.


 
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7. Review and Submit
Check the accuracy of the information you provided and make any necessary changes. Then click "Place Your Order" to submit your order. After you place your order, we will send you an order confirmation email. We will also send you a shipment confirmation email at the time your order (or a portion of it) is shipped.
 
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8. Track Your Order
Most orders can be tracked in our "Track Your Orders" section. If you wish to track your order, go to Track Your Orders. If you would like to cancel your order before it enters the shipping process, visit our How to Cancel/Change an Order section.
 
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Do you have questions?
Please contact us, and a knowledgeable Customer Service Associate will help you.
We're happy to serve you 24 hours a day, 7 days a week!

Continue shopping on swmetal.com

 

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